How Good Are Your Communication Skills? Essay

In e veryday life, discourse skills take to be apply to inter turning with mass in galore(postnominal) situations. dialogue is the foundation for social interaction as it drop turn ups people to socialize and interact. Effective conference is extremely important in a health and social vex context because it is essential to help you understand your clients feelings and emotions, as well as creating a positive relationship with your clients, relatives, colleagues and other healthcare professionals. Communication may keep an eye on in many forms including speaking, writing or sometimes using pictures, sign quarrel, and system language or gesturing. There are a number of reasons we submit including socializing, to express our indispensablenesss, informing others of information, to share ideas, to educate, to identify problems, to find solutions and many other reasons.Verbal CommunicationVerbal communicating is when a soulfulness communicates verbally with person. This could be whiz to one or in a assembly. Good verbal communication skills in health and social care is essential as it allow workers to effectively communicate and connect with patients and health care professionals by listening to them and talking to them to meet their needs. The ability to communicate and connect with patients and health care professionals helps to general anatomy relationships, prevent mistakes and helps to provide a high level of care.When communicating verbally, a persons tone of voice interprets what they say and what influence it has on the receiver. If someone talks in a very slow and low voice, people may consider you are shy, embarrassed, unconfident or unsure. It may also indicate soreness nigh the topic being spoken about. However, a comfort and slow voice shows you are a confi friendly and caring. Talking quickly with a besotted tone and in a loud voice may indicate anger or rudeness. When health and social care professionals speak with serve up su bstance abusers, it is very important to know when to budge your tone of voiceNon-Verbal CommunicationNon-Verbal communication is the process of sending and receiving messages without using words, either spoken or written messages. This could be communicating through gestures, touch (Haptic communication), by body language, set, facial expression, eye contact or written communication. There are several types of nonverbal communication includingKinesicsKinesics involves body movements in communication, for example, hand gestures, nodding or shaking the headProxemicsProxemics involves the physiological distance between people when they communicate, territoriality and personal space, position, and poster, how you stand or sit, whether your weaponry are crossed, and so on.HapticHaptic communication describes how we communicate with each other with the use of touch. Young children and the elderly may commonly use tactual communication. For example, a child may tap their mum on her sho ulder to get her attention.Non- Verbal communication is the second most common type of communication used in health and social care settings. It can be used in emails, letters, written communication and sign language. Very many people communicate using facial expressions, gestures and body language. Facial expressions are responsible for a huge proportion of nonverbal communication. This is because the first thing we see when we weigh at a person is their facial expressions. Facial expression gives a huge clue on what type of mood a person is in. A person whoLanguage Barrierssometimes in that location are barriers that need to be overcome to be able to communicate. There are a number of divers(prenominal) barriers, which people could face. For example a language barrier. If someone spoke a diametric language to you, you would struggle to understand what he or she is trying to say. In this case, an interpreter could be used to translate for them. This would mean that the barrier would be overcome.If someone has the same first language as someone, it allows them to communicate effectively with an individual. Additionally, there are other barriers, which people may face including physical barriers, barriers for people with special needs and psychological barriers.Physiological BarriersPsychological barriers are mind-associated problems that keep you from orbit a solution, obtaining a goal, establishing positive relationships or taking a step toward finding a new job or starting college etc. Therefore, disposition what these issues are ordain help you on your journey to overcome intangible fears and frustrations. People who are going through a difficult time may not want to communicate if they feel distressed or down. This may lead them to evacuate communication with people for a number of reasons.A persons self-esteem may discourage them from communicating with people and prevent them from taking part in-group activities. Some factors, which may contribut e to a low self-esteem, may be fear and anxiety, low self- concept, depression or panic attacks. People who suffer from a low self- esteem may shut themselves out and avoid communicating with people altogether.Dealing with a disabled person who communicates in different waysPeople suffering from physical disabilities may face physical barriers, which may relate to hearing, eyesight, difficulty walking or movement of the limbs. These barriers may be overcome by using pictures to express words, Makaton, or braille for visually impaired individuals or people with impaired hearing.A person with a physical disability could become easily annoyed and agitated. It may be gravely to communicate with them when they feel like this. To handle a situation when they feel like this it may help if they are spoken to in a calm manner, as they may get more irritated, it may also help to remove them from a situation to allow them to calm down. They may use different body language to express their fee lings, for example, if they are feeling annoyed they may sigh or if they want to show you they need something they may tap your shoulder.A disabled person may also require special facilities to be provided for them such as braille. Braille is a form of written language for fraud people, in which characters are represented by patterns of raised dots that are felt with the fingertips. British Sign language uses visual communication including gestures, facial expressions, and body language to communicate mainly with people who are deaf or have hearing impairments. A person who is deaf or has hearing impairments may need a signer to communicate with them using sign language and pass on information. These alternatives allow disabled people to communicate effectively.Types of Interpersonal Communicationcommunicating with different peopleThere are times where you may use formal language and times where you may use informal language. For example, talking to a friend you will usually use sl ang terms and informal language. This may include personal topics, which you would only discuss with people you are remnant to. Talking to a colleague, you will need to take a more professional approach. You would not usually ask a colleague about their personal life or what they did for the weekend. You may use terminology or jargon words relating to your job and work when communicating with professionals.One to one groupsIn many Health and Social Care settings such as nursing homes or schools, one to one communication is important. This could be to provide a service user with extra support or personal care. To meet the personal needs of a service user it could be beneficial to communicate one to one with them to maintain privacy and confidentiality. This may also help them to feel more comfortable when communicating with professionals about personal matters.Group CommunicationGroup communication is a more open type of communication as it allows people to express their views and o pinions to a number of people. It also allows people discuss their thoughts, feelings, and experiences with people. An example of group communication is support groups. Support groups allow a group of people to share their negative past experiences with each other and offer support, encouragement, and advice. People with crapulence problems, drug problems, and young offenders may join support groups to find ways to deal with their problems when other ways have failed.Facial expressions body language and postureA person s facial expressions, body language and posture give people a good interpretation of how they are feeling or what they may be thinking. If a person is slouching, looks uninterested, unconcerned and is not participating at work it gives people the impression they do not care about their work, they are not physically prepared and that they want to be elsewhere. A person with this attitude may not want to communicate with others as their body language shows that they ma y want to be left undisturbed.When a person is speaking, you can usually tell what type of mood they are in by the tone of their voice. If theyIn almost any workplace including health and social care settings, a good level of verbal and written communication is needed. Workers will need to be able to communicate with service effectively to ensure that their needs are met to a high standard, with other colleagues which they work with and other organizations which the service is part of. Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organization.A General practician(GP) will need to have a good standard of both written and verbal communication skills to meet the needs of their patient.The role of their job of a general practitioner requires listening to a patients problems and decide on a suitable solution or treatment for them in a timely manner. Sometimes a general practitioner also known as a docto r will refer patients to other run which can provide for their particularised needs. For example, a person who has suffered from a fall may be referred to a hospital to have an x-ray. In this case, a doctor may need to constrain a written medical report on the accident which would be passed on to other health care professionals such as radiographers.D1 Analyse how ethnical variations can influence communicationThere are different ways religious beliefs, languages and personal views can have an impact on how we communicate. These factors may change the manner in which we communicate, the ways of communicating with different people and how we communicate. There are many cultural differences in communication and for this reason it needs to be ensured that related barriers are overcome.People of different cultures may use different gestures, symbols, languages and different ways to greet people. Culture can affect how you think and act and, more importantly, the kind of criteria by w hich you judge others. The traditions of one culture may be the total opposite of another culture. For example, it is seen as polite and respectful to flummox eye contact when speaking to someone in Western culture but in other cultures, for example in East Asia, it can be seen as rude and defiant. Some cultures portray some behaviors as normal and right and others strange or wrong. In different cultures, there are several(a) ways to greet people. some cultures shake hands, kiss on the cheek, bow, hug or simply say hi or hello.In England, The handshake is used as a gesture. as a form of a greeting between two people.If the information (signs, leaflets, posters) about health, social care, and early years services are in English only then those with a different first language will not be able to find out about the service. If the information uses specialist language, the individual may not understand it. They may become anxious or worried about the service.